Questions, answered.
Everything businesses usually ask us before we start. Can’t find your question? Message us on WhatsApp.
General
What does MintGrid do?
We help businesses build, connect and improve their digital operations: websites, lead and customer systems, integrations and automation, plus frontend engineering for tech-led teams.
Who do you work with?
Growing businesses that receive inquiries and want better follow-up, such as real estate, e-commerce, clinics and professional services, and agencies that need delivery capacity.
Where are you based?
In Cairo, Egypt. We work remotely with clients across Egypt and the Gulf.
Services
Which service should I start with?
If you lose track of inquiries, start with Pipeline. If you have no effective website, start with Presence or the Growth package. We’ll advise on the discovery call.
Do I have to replace my current tools?
No. We start with what you already use and suggest new tools only where there is a clear gap.
Do you run ads or social media?
No. We make sure every lead your marketing brings is captured and followed up. Ad services and ad spend stay separate.
Do you build custom software?
Only when existing tools can’t meet a real business need. Integration first, custom second.
Pricing and payments
How much does a project cost?
Packages start from EGP 25,000 and individual services from EGP 8,000. You get a fixed price in writing after a free discovery call.
How do payments work?
50% to start, 30% at an agreed milestone and 20% before handover.
Are tool and platform costs included?
No. They’re billed to you directly, in your name, so you keep ownership.
Do you price in Saudi riyals or dollars?
Yes. Gulf clients get separate SAR or USD prices.
Process
How long does a project take?
A landing page takes 1–2 weeks, a Pipeline set-up 2–3 weeks and a business website 3–5 weeks.
How will we communicate?
A weekly written update, a shared task board and written decisions, in the channels you prefer.
What if we need changes mid-project?
We estimate the change and you approve it in writing before we start it.
Ownership and security
Who owns the accounts and data?
You do. Every domain, tool and account is created in your name.
How do you handle access and passwords?
We use least-privilege access, two-factor sign-in where available and secure credential storage, and we hand back all access at the end.
Do you guarantee results?
We guarantee what we control: delivery, structure and tracking. We measure outcomes like inquiries and response time with you, but we never promise sales or rankings.
Still have a question?
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