Operations · Integrations

Connect your tools. Retire the copy-paste.

We map how work really flows, connect the tools you already pay for, and automate the repetitive steps, with monitoring so nothing breaks silently.

TimelineScoped after discovery
PriceFixed quote per scope
ApproachYour existing tools first
A shop owner smiling as an automatic order confirmation arrives on his phone
The problem

Where your team’s time quietly goes.

Double data entry

The same order or client typed into three different tools.

Tools that don’t talk

CRM, invoicing and inventory each hold part of the truth.

Slow approvals

Requests wait in inboxes until someone remembers them.

Manual reports

Hours every week building the same spreadsheet.

What you get

Reliable workflows your team can trust.

  • Workflow discovery and mappingWe follow one process end to end and measure where time and data get lost.
  • IntegrationsREST APIs and webhooks connecting your CRM, invoicing, inventory, forms and service tools.
  • Data synchronisationOne update flows to every tool that needs it, with clear rules for conflicts.
  • Approvals and hand-offsAutomatic routing, notifications and reminders, so requests don’t stall.
  • Dashboards and automated reportsThe numbers you need, updated on their own.
  • Error handling and monitoringRetries, alerts and logs, so issues surface before they cost you.
  • Secure credentialsLeast-privilege access and secrets stored safely, in your accounts.
  • Documentation and handoverClear diagrams and notes your team can own.
How it runs

Start with one workflow. Prove it. Then grow.

  1. Step 1

    Discover

    We map one workflow and measure the time it takes today.

  2. Step 2

    Design

    We choose the simplest reliable approach and agree a fixed scope and price.

  3. Step 3

    Build and test

    We connect, automate and test with real cases from your business.

  4. Step 4

    Monitor and hand over

    Alerts, documentation and training, then optional ongoing support.

Our promise

What we commit to, and what we measure with you.

Automation should save real time. We agree how we’ll measure it before we start.

We commit toWe measure with you
Workflows documented before we buildHours of manual work per week
The simplest reliable solutionErrors and re-work
Monitoring and error alertsTime from request to completion
Documentation your team ownsTime spent preparing reports
Pricing

A fixed quote for a clear scope.

Every operations project is different, so we price it after a free discovery call. You get a fixed price, not an open-ended bill.

First workflowConnect two tools and automate one workflow: the usual way to start.Fixed quote
Pipeline + OperationsLead system plus the back-office steps that follow a sale.Fixed quote
Support planMonitoring, fixes and small changes, scoped to what you need.Monthly

Tool subscriptions are billed separately, in your name.

Not included

  • Custom software when an existing tool can do the job
  • Tool and platform subscription fees
  • Cleaning or entering historical data (unless scoped)
  • 24/7 support

What you provide

  • Access to the tools we’ll connect
  • A person who knows the current process
  • Real examples and sample data
  • Approval of the agreed workflow
Questions

Operations — FAQ

Which tools can you connect?

Most tools with an API or webhooks: CRMs, accounting and invoicing, inventory, forms, spreadsheets and messaging. We confirm each one during discovery.

Will you build custom software?

Only when your existing tools genuinely can’t do the job. Integration first, custom second.

What if an integration fails?

We build in retries and alerts, so a failure is caught and flagged. The documentation shows your team what to check.

Can we start small?

Yes, and we recommend it. One workflow first, measured, then the next.

Which task eats most of your week?

Describe it in a message. We’ll tell you whether automating it is worth it, and roughly how.